Administration, Finance and Accounting

The Race to the Bottom. Are your Membership Affinity Programs Really Worth It

By Diane J. Brisebois, CAE

In an age where the internet, social media sites and credit cards with loyalty discount programs provide easy access to information, communities of interest and/or group benefits or savings, associations need to take a hard look at the value of their member affinity programs.


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How Safe Is your Data?

By Annette Balgord
Access to critical member data enables association managers to craft more effective communication, deliver a better member experience, and provide easy-to-use portals for collecting dues and selling products. But what if this data were to fall into the wrong hands? Read More..

A CRA Audit Survival Guide

By Rozalyn Werner-Arcé, CAE
Just when you least expect it—it happens: the dreaded phone call from Revenue Canada! The person on the other end of the line informs you that the Canada Revenue Agency (CRA) is going to conduct an audit on your organization. Next, you receive a faxed letter confirming the audit along with “things to do,” all of which must be thoroughly and accurately responded to within two weeks. Read More..

Why Today’s Associations Must Prove Their ROI (Return on Investment)

By Ed Rigsbee, CSP
Your membership organization is most likely delivering quite a bit of value to the members. Unfortunately, very few of your members know about the real-dollar value. Read More..

Employee and Family Assistance Programs

By Katharine Gebhardt

The typical approach to Employee and Family Assistance Programs (EFAP) is to offer one, and assume employees will use it. Unfortunately, this isn’t always the case. In fact, it’s often needed, but not used.

We asked five association executives who are proponents of EFAPs to share their experiences and perspectives on EFAPs:

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Not-for-profits As Businesses Owners: A Strategy for Sustainability?

By Tim Plumptre
Not-for-profits are facing financially difficult times in the 21st century. This article examines one strategy for revenue enhancement, namely the establishment of a for-profit subsidiary. It discusses the experience of several Canadian organizations that have taken this step. It also discusses a project of the Canada Revenue Agency that could have a bearing on business ownership by not-for-profits in this country. The article concludes by discussing the merits of ownership and suggests questions that should be addressed if an organization is contemplating going down this road.



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There is Good News – Retirement Planning and Preparedness Made Easy!

By Ted Alexiadis
The importance of retirement planning cannot be understated. Protecting your hard work, assets and quality of life with a well-established retirement program is an essential part of any well-formed financial plan. Will you be able to retire with the quality of life that you had previously envisioned? Furthermore, are you taking advantage of all of the available forms of retirement planning available to you? These are the questions that Associations and their members are confronted with when considering retirement solutions. The task of adequately preparing for retirement may seem daunting but there are a number of different options. Read More..

Fending off Fraud

By Roma Ihnatowycz
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Ethics and Charities: Is Your Organization on the Right Track?

By Rozalyn Werner-Arcé
Charities and ethics - seems like a no-brainer, right? Do the right thing and of course, you will be acting ethically. But these days, charities have many masters to serve: official regulators, self-appointed watchdogs, stakeholders, donors, volunteers and the public. There is a lot of pressure for charities to not only do the right thing, but to be perceived as doing the right thing too. Read More..

Hiring an Event Management Company

By Pam Graham, DMCP
There are various reasons why associations turn to event planners to supplement and become an extension to their team. Among the most common are creativity and protection. An event planner’s contacts in the local industry can open doors not available to the public. This can include access to private clubs, hidden gems, and discount volume pricing. Another reason to choose an event planner is to save time. Using an outside contractor relieves you of the research, creative and negotiation time, allowing you to focus on meeting content and speakers. Read More..