Book Catalogue

Role of Volunteers in Non-Profit Organizations

By Jack Shand, CAE, and Kenneth Thacker




One of the greatest challenges facing associations and other non-profit organizations is recruiting and retaining talented volunteers who can make a valuable contribution. This guidebook provides a straightforward overview of non-profit organizations, their structure and purpose, and how volunteers fit into the process. Information is directed to both association staff leaders, to aid in recruiting and retaining volunteers, and to volunteers themselves - to provide them with a clear picture of what is expected once they choose to volunteer.


  • Role of volunteers - overview
  • Benefits and rewards of volunteering
  • Determining roles and responsibilities (including directors, chair and CEO)
  • How to motivate volunteers
  • Conducting effective meetings
  • Checklists for directors, chair and CEO
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