Speakers


CSAE 2016 National Conference & Showcase Keynote and Concurrent Session Speakers:


Keynote Speakers:
Choir! Choir! Choir!
Paul Huschilt
Michael Hyatt
Jennifer Moss

Concurrent Sessions:

Raquel Chisholm
Randall Craig
Michelle Crowley
Jeff De Cagna
Jacqui d'Eon
Doug Devitre
John Devitt
Michael Erdle
Cheryl Farrow
Maureen Gillis
Lori Gotlieb
Marion Grobb Finkelstein
Paul Lansbergen
Meredith Low
Christina Mash
Lyn McDonell
Lyndsey McIntyre
Lorraine McKay
Dave Neely
Mitchell Osak
Donna Papacosta
Pam Paquet
Susan Pine
Tim Plumptre
Lori Prospero
Erin Roberts
Stéphane Simard
Jennifer Spear
Rachel Stephan
Mary Van Buren
Dr. David Weiss
Huw Williams
Julie Wilson
Greg Witz
 


Keynote Speakers:

 

Michael Hyatt


 

Leading With Grit, Passion, and People
Wednesday, October 26, 2016
Sponsored by: Speakers' Spotlight

Michael Hyatt became a self-made millionaire when he was just 25, by building two highly successful tech firms valued in the hundreds of millions. Today, he ranks as one of Canada’s top entrepreneurs, is a celebrated “Dragon” on CBC’s new online sensation Next Gen Den, and is a weekly Business Commentator on CBC News Network. Hyatt is also an active investor, speaker, and philanthropist. Speaking on leadership, entrepreneurship, the future of tech, and managing change, Hyatt underscores all his talks with the message that to achieve success you need to prepare for a marathon, not a sprint.

Hyatt sees tremendous disruptive change coming to all businesses, and that the Golden Age is ahead.  He believes that computing power is set to become exponentially stronger (as it has been for many years), but that this time artificial intelligence (AI) will step out—Siri is just the start. In his view, AI is coming to everything we do, and combined with the massive Internet of Things wave, we will see huge changes to just about every profession including medicine, law, banking, and energy.

Hyatt is the co-founder and Executive Chairman of BlueCat, one of the leading growth companies in the country, focused on the internet of things. Prior to his role as executive chairman, he led the company since its inception as CEO, where his leadership philosophy was to focus on strategy and empower his employees to execute. Intentionally hiring people “smarter than him”, Hyatt looked for team players that could help make the big decisions as a group. Always keeping an eye on the big picture, Hyatt led—and leads—with the idea that the constant and consistent march toward the strategic goal wins the day.

Before co-founding BlueCat, Hyatt also co-founded (and was the initial CEO of) Dyadem, which provided software and services that improved the ability of large industrial, energy, manufacturing and chemical companies to manage quality, mitigate risk, achieve regulatory compliance, plan for business continuity and improve profitability. The highly successful engineering software company was acquired by IHS in a great eight-figure deal.

A “G7 Fellow” at the Rotman School of Management’s prestigious Creative Destruction Lab, Hyatt acts as a coach for venture founders to set business and technical milestones to increase the ventures’ chances of success. He is also on the CEO Board of Advisors at Georgian Partners, one of Canada’s leading venture capital firms; was a finalist in Ernst & Young's Entrepreneur of the Year Award; and was a recipient of the Top 40 Under 40™ Award.

An active investor, Hyatt is driven by his core principals which focus most significantly on people and companies that are trying to make a huge impact (and have the ability to disrupt). Additionally, Hyatt helps and mentors youth to succeed and become contributing citizens in their communities. He is the chair of his family’s charitable foundation, The Hyatt Family Foundation, which donates and invests in a number of important projects including women’s health and employment, biomedical research, and international water programs. He is also an active lender with Kiva.org, a non-profit organization with a mission to connect people through lending to alleviate poverty.

Jennifer Moss
 
The Emotionally Intelligent Leader
Thursday, October 27, 2016

Sponsored by: National Speakers Bureau

Jennifer is the Cofounder and Chief Communications Officer of Plasticity Labs, a research and technology company that is on a mission to give 1 billion people the tools to live a happier, higher-performing life. She is an expert on the topic of happiness and emotional intelligence in the workplace.

In her role, Jennifer speaks publicly about happiness and its impact on innovation, individual and workplace performance, profitability and overall organizational success.  She teaches leadership teams how to measure their happiness initiatives as a means to define and defend a rational for more emotionally intelligent organizations.

Jennifer has 20 years of professional experience, with close to a decade spent in Silicon Valley. During her time working in Corporate Communications at the largest HR and staffing firm in the world, she was involved in a pilot project where employees committed to donating 60,000 of community service over the course of one year. Jennifer personally donated over 360 hours to her community and the 60,000 hour goal was achieved. For this effort, Jennifer was honoured with The National Public Service Award from the Office of President Obama.

Paul Huschilt, CPS, HoF

The Final Act and Closing Plenary Host and Emcee
Friday, October 28, 2016
Sponsored by: The Canadian Speaking Hall of Fame

Shortest Bio Ever:  Paul Huschilt – Expect
Anything Everything 

Choir! Choir! Choir!

Creating Community
Friday, October 28, 2016
Sponsored by: The Lavin Agency

In 2011, Nobu Adilman and Daveed Goldman co-founded Choir! Choir! Choir!, a twice-weekly singing event with revolving participation from over 12,000 members that invites non-professional singers to belt out pop hits in venues across Toronto; no auditions or commitment required. Blurring the lines of audience and artist, the choir has performed with punk legend Patti Smith, Tegan and Sara, Sloan, and Hey Rosetta!, and at major events such as TEDx Toronto and The Polaris Music Prize Gala. The choir has been featured in the Globe and Mail, Fast Company, and on NPR and CBC’s The National. Adilman and Goldman now present the ideas behind the choir in inspiring interactive keynotes. They are also highly sought-after hosts and Masters of Ceremonies, available for everything from a formal awards dinner to a full day of breakout sessions.

Nobu Adilman is an artist with many television, film, and music credits (including co-creating and starring in Food Jammers, hosting Discovery Science USA’s Invention Nation, and hosting national TV shows SmartAsk! andZeD). He is also a journalist, podcaster, and interactive web content creator. Daveed Goldman is a singer, songwriter, and community creator. He can be heard on television, at the popular live-music dance party “Loving in the Name Of,” and performing at the Toronto International Film Festival. He wrote the Jack Layton memorial song “Nothing But Time to Give” and was recognized by the Globe and Mail as a Catalyst for co-founding Choir! Choir! Choir!. 

Concurrent Sessions: 
Raquel Chisholm 

Myth Busting in Employment Law
Friday, October 28, 2016
Sponsored by: CSAE Triullium Chapter

At Emond Harnden, Raquel Chisholm advises employers at both the Ontario and Federal jurisdictions in all areas of labour and employment law, with a particular focus on human rights, disability management, and pay equity. She received a Bachelor of Arts degree from Bishop's University in 1992 and an LL.B from the University of Ottawa's Common Law Program in June 2003.  Raquel articled with Emond Harnden in 2003, joined the firm as an associate in 2004, and became a partner in 2014. 

Raquel provides a wide variety of services including drafting employment contracts, management training, legal opinions, collective bargaining, and policy writing. She represents clients at labour arbitrations, as well as human rights mediations and hearings in both the provincial and federal jurisdictions. 

Before embarking on her legal career, Raquel worked for The War Amputations of Canada for seven years and developed an expertise in many areas of charity and not-for-profit management. During that time, earned her CAE designation through the Canadian Society of Association Executives ("CSAE").  Raquel uses this experience to advise her charity and not-for-profit clients on corporate governance matters such as corporate law compliance, by-law revisions and conflict of interest matters.

Raquel is now a business member of CSAE. Ms. Chisholm is also a member of the Ottawa Human Resources Professionals Association, and the Ontario Bar Association, the Canadian Bar Association.

Randall Craig

Get Smart Lounge Mini Session - Digital Hotseat
Thursday, October 27, 2016


Randall Craig is an internet pioneer who led the web strategies for several major market newspapers, international financial institutions, and consulting firms since 1994.

He has founded several successful start-ups, held a long-time position at a "big-four" consulting firm, and was a senior executive at an American public company. Randall is currently the President and Chief Strategist of the consulting firm 108 ideaspace, and shares his knowledge in the area of Social Media and Digital Marketing with audiences across North America.

Randall is the author of seven books, including theOnline PR and Social Media series,The Everything Guide to Starting an Online Business,and the best-sellerPersonal Balance Sheet. He isthe co-author ofSocial Media for Business: 101 ways to grow your business without wasting your time, and has written hundreds of articles on driving strategy with digital. Randall is faculty at theSchulich School of Business Executive Education Centre, and blogs for the Huffington Post. Inaddition, he hosts the weekly webTV showProfessionally Speaking TV, serves on the nationalboard of the Canadian Association of Professional Speakers, and is a member of the Global Speakers Federation. He has a CFA, MBA, CMC, CSP, and a Black Belt in Karate.

 
Michelle Crowley

Five Trends Shaping the Future of Meetings & What That Means For You
Thursday, October 27, 2016
Powered by: PCMA

Michelle Crowley leads the Professional Convention Management Association’s [PCMA] global development strategy and global education and communications channels. She joined PCMA in 2009 to develop and grow PCMA’s Global Initiatives Department. Michelle and her team support PCMA’s global planner members with education and resources which in turn help them further their own organization’s global initiatives.  She also architects and executes programs, in regions throughout the world; to assist in developing local meetings supplier communities. Michelle has a degree in International Relations and a minor in Spanish from the University of Illinois – Urbana/Champaign. 

Jeff De Cagna 

The Board's Role in Nurturing Thrivable Growth 
Wednesday, October 26, 2016
Sponsored by: Caesars Windsor

Sunrise Session on Association Growth
Thursday, October, 27, 2016
Sponsored by: Caesars Windsor

The Six Core Imperatives of Business Model Innovation

Friday, October 28, 2016
Sponsored by: Caesars Windsor

Jeff De Cagna is chief strategist and founder of Principled Innovation LLC (P.I.), and the association community’s leading voice for innovation. He is an author, speaker and strategic advisor for associations and non-profit organizations across North America and around the world. A respected contrarian thinker, Jeff has been challenging association orthodoxy and inviting boards, CEOs and other senior decision-makers to pursue the generative work of transformation for more than 20 years.

Jeff is a Fellow of ASAE: The Center for Association Leadership, served on the ASAE Board of Directors from 2007-2010 and is the chair of ASAE’s Key Consultants Committee. Jeff also served on the RedRover Board of Directors from 2011-2013, serving as both board chair and vice chair during that time.

A graduate of the Johns Hopkins and Harvard universities, Jeff has pursued executive education at the MIT Sloan School of Management, Oxford University and Harvard Business School. Jeff holds the BoardSource Leadership Certificate for Nonprofit Board Chairs, and he has completed Foresight Practitioner training at the Institute for the Future (IFTF).

Jacqui d'Eon

Stuff Happens but You Can Sleep Easy by Making Your Organization's Reputation Resilient

Wednesday, October 26, 2016
Sponsored by: Tourism Winnipeg

Jacqui has over 30 years of experience as a communicator and corporate executive.  She understands business strategy and brings C-level counsel and critical thinking skills to help clients resolve issues and manage crises.

Most recently, Jacqui was the Chief Communications Officer at Deloitte where she oversaw executive, internal and promotional communications as well as being the firm’s communications advisor on issues management and legal cases.  Prior to joining Deloitte, she operated her own consultancy following a 20-year career with P&G.

Jacqui has been recognized as a Master Communicator (MC) by the International Association of Business Communicators (IABC).  She is also a Professional Engineer. 

Doug Devitre 

Remote Decision Making
Wednesday, October 26, 2016
Sponsored by: Niagara Falls Tourism

Associations across North America look to Doug Devitre, CSP to break through the speed of bureaucracy and operate at the speed of business today.  He is the author of the Realtor Association Social Media Performance Guide, It's Either Now or Never, Strategic Altering and latest with McGraw Hill, Screen to Screen Selling (October 2015) which has helped associations increase revenues, decrease costs, and improve productivity as much as 10X.  

John Devitt 

Millenials in the Mist
Thursday, October 27, 2016
Sponsored by: Travel Alberta

John Devitt, CAE has specialized in membership engagement, leadership development and organizational change management since 2007.  As both executive director and volunteer board member, John has developed and implemented hands-on operational and governance strategies which have helped several associations stabilize and/or grow during periods of transition.  In addition to being an association executive, John is also a regular contributor to publications throughout Canada and a member of the CSAE-BC leadership team.  John has recently taken a position with the Kelowna International Airport as Business Development and Community Relations Manager, in addition to his side project, Executive in Transition (currently in development) where he will be providing leadership and change management resources for professionals across all sectors and industries.

Michael Erdle

Critical Conflict Resolution Skills for Association Executives

Wednesday, October 26, 2016
Sponsored by: Niagara Falls Tourism

Michael has served on many not-for-profit boards over the past 20 years and has directly experienced many of the challenges association executives face when dealing with board and membership conflict. He is an experienced facilitator and mediator, with more than 10 years’ experience helping people resolve commercial and business disputes, including disputes involving shareholders, partnerships and not-for-profit organizations.

Michael currently teaches “Powerful Negotiation Skills” at the University Of Toronto School Of Continuing Studies. He also leads workshops and seminars on dispute resolution skills.

Cheryl Farrow

Moving to a Competency-based Board
Wednesday, October 26, 2016
Sponsored by: Tourism Winnipeg
 

Cheryl Farrow joined the Supply Chain Management Association (SCMA) in August of 2010, bringing an extensive background in not-for-profit management, skills development and professional credentialing.  Cheryl’s other not-for-profit leadership roles include Executive Director of the Canadian Grocery Human Resource Council, President of the Ontario Tourism Education Corporation and Chair of the Alliance of Sector Councils. Cheryl is also currently the first female President of the International Federation of Purchasing and Supply Management (IFPSM).  Cheryl has an M.B.A. from the University of Toronto’s Rotman School of Management and holds her designation as a Certified Association Executive (CAE). 

The Supply Chain Management Association (SCMA) is Canada’s premier association for supply chain management professionals.  With 7500 members working across the private and public sectors, SCMA is the principal source of supply chain training, education and professional development in the country, and was the first supply chain association in the world to require that all members adhere to a Code of Ethics. Through its 10 Provincial and Territorial Institutes, SCMA grants the Supply Chain Management Professional (SCMP) designation, the highest achievement in the field and the mark of strategic supply chain leadership. The SCMP program was the first program in North America to earn the rigorous IFPSM Global Standard for Professional Competence in Purchasing and Supply.

Maureen Gillis 

Strategic Relationship Skills:  Creating Connections is Essential in Today's Environment
Thursday, October 27, 2016
Sponsored by: Travel Alberta

Maureen R Gillis, CPA, CA, facilitates adult learning in topics related to leadership, success, and human behaviour.  With formal training in adult learning, professional training in human resources management, and with a designation as a Chartered Professional Accountant, Maureen brings a multi-disciplinary perspective to her interactive workshops.  Her teaching and facilitation work began early in her career.  She has taught for various universities and facilitated professional development sessions for members of professional organizations.  With nearly three decades of leadership experience, she brings professional insight to her sessions, offering a variety of approaches to accommodate the different needs of learners.  During her career, Maureen has also been active in volunteer roles as a coach and with organizations such as the Canadian Institute of Chartered Accountants Public Sector Accounting Board, the Institute of Chartered Accountants of Nova Scotia, Junior Achievement of Nova Scotia, the Financial Management Institute, the Chamber of Commerce, among others.  She also served as a volunteer financial advisor for an NGO in Ghana, West Africa.  Today, Maureen enjoys delivering seminars to members of professional groups and associations on current topics of interest that support ongoing development and growth for leaders.


Lori Gotlieb

The Many Facets of Communication to Avoid Conflict with Your Volunteers
Wednesday, October 26, 2016
Sponsored by: Tourism London

Lori Gotlieb is the founder of Lori Gotlieb Consulting as well as Co-developer and faculty for Humber College Volunteer Management Leadership Certificate.

Lori is a community and corporate and youth resource expert in volunteerism. Lori is an internationally published author and workshop facilitator including writing a chapter in a recently published academic book on Volunteer Management and Leadership that is used as a resource for Post Secondary Education. She is a contributing writer for Charity Village and volunteer management journals both in Canada and Internationally and has had many other articles published in a variety of magazines and websites. Lori is the 2012 Recipient of the Linda Buchanan Award for Excellence in Volunteer Administration.

Her experience includes developing and managing volunteer programs and special events in a variety of sectors, including heath charities, multi-service agencies that work with adults, youth and children, addictions, special needs and homeless youth shelters. Lori has developed and taught professionals and volunteers at the local, provincial and international level and work in both volunteer management and special events, as well with individuals and corporate/ community groups.  

Lori has also developed and taught workshops to both College and University students and Secondary High School classes on finding meaningful volunteer work and the importance of getting involved in volunteerism at a young age. She has also consulted with other organizations on developing youth focused volunteer initiatives.

Lori is also an expert on corporate volunteerism, marketing volunteerism, volunteer program development, boards and committees, strategic planning and risk management.

Lori is the past president of the Toronto Association of Volunteer Administration, an editor for the International Journal of Volunteer Management and member and Past Chair of the Advisory Committee at Humber College, Fundamentals of Volunteer Management and the Enriched courses. She is a mentor for the Professional Association of Volunteer Administrators, supporting volunteer coordinators working in the field.

Lori is also a founding member of Alli’s Journey, a foundation to raise funds for young people with cancer. She also sits on the board of Community Older Person in Addictions. As a subject expert in volunteer management, Lori has provided support and coaching to many organizations and volunteer management programs and is asked to speak on the subject for media outlets. Lori has a BA from York University in Sociology and holds Marketing Management certificate from Ryerson University, a certificate from Schulich School of Business, as well as a certificate in Coaching from Hincks Dellcrest.

Lori is a well-respected author and subject matter expert and continues to challenge the boundaries of volunteerism to creatively engage communities with non-profit organizations and associations.

Marion Grobb Finkelstein 

Sponsorship 101 (a.k.a., How to Launch a Successful Sponsorship Program from Scratch)
Wednesday, October 26, 2016
Sponsored by: Tourism Winnipeg

Marion Grobb Finkelstein is a Workplace Communication expert. She’ll help you increase morale, confidence, productivity and employee engagement by changing how you communicate. Using her techniques, honed over 30 years of management, marketing research and communication experience, you'll increase your ability to connect with clients, colleagues, bosses and employees.

In 2007, the Association of Professional Executives of the Public Service of Canada presented Marion with the “Award for Leadership in Service Innovation” as a member of the team “OPERATION TIM HORTONS”. Specifically, she was recognized for overseeing the communications associated with establishing the first-ever Tim Hortons coffee outlet in Kandahar Airfield for the Canadian Forces and allied forces in Afghanistan.

Marion is a published author who has orchestrated national marketing campaigns, managed controversial media issues, and produced and hosted award-winning cablevision shows. She wrote the national Sponsorship and Donation policy for the “Support Our Troops” agency, and developed and implemented an accompanying certification program for Canadian Force Bases across Canada. A national member of Canadian Association of Professional Speakers and Global Speakers Federation, she is also an award-winning Toastmaster. She has an Honours BAdmin degree, Marketing Research Statement of Achievement, Media Communications Honours certificate, and is True Colors™ and Personality Dimensions™ certified. Currently living in Niagara Falls, Marion travels across Canada and beyond to deliver her consulting, in-house workshops, conference keynotes and break-out sessions.

With over three decades of leadership and communication expertise, Marion has served as a Director of Communication in Canadian federal departments, national museums, and at Canadian and American international airports. Operating on the principle that communicating in the workplace to get your message heard is a learned skill, Marion shares her expertise with business people from small and large organizations in the public, private and non-profit sectors.

Paul Lansbergen 

Trials and Tribulations of Communicating Value in Associations
Friday, October 28, 2016
Sponsored by: CSAE Trillium Chapter

Effective December 14, 2015, Paul was appointed Acting President & CEO.  On March 7, 2016, Paul will resume his former position as an integral member of FPAC’s management team.  Paul joined FPAC in February 2002 as Director, Taxation and Business Issues, and was appointed Association Secretary later in the same year. Over the years, Paul’s role at FPAC has changed and expanded several times and in late 2012 he was promoted to Vice President, Regulations and Partnerships, and Corporate Secretary. Prior to FPAC, Paul was a federal political advisor and then Manager, Communications, at the Canadian Fertilizer Institute. Paul is a Certified Association Executive (CAE) and has two degrees in Economics.  He is on the Board of the Ottawa-Gatineau Chapter of the Canadian Society of Association Executives and volunteers with the Canadian Breast Cancer Foundation CIBC Run for the Cure.

Meredith Low

The Strategically Skilled Association

Wednesday, October 26, 2016
Sponsored by: Niagara Falls Tourism

Meredith Low works with associations to create and implement feasible and inspiring strategies for success.  She started her career in the not-for-profit sector, later becoming a strategy consultant to Fortune 500 companies, then moving to in-house strategic planning and strategy development at one of Canada's largest banks before forming Meredith Low Consulting.  Meredith has presented at CSAE and PCMA conferences and events, has been published in Association Magazine and elsewhere, and can be found at meredithlow.com and on twitter @LowMeredith.

Christina Mash

Millenials in the Mist
Thursday, October 27, 2016
Sponsored by: Travel Alberta

Christina has specialized in communications and membership engagement, supporting a portfolio of AMCES association clients since 2010. With over 16 years of customer service experience, Christina continually adapts her style in order to create a unique experience for each member and stakeholder that she interacts with. She has attained experience in strategic planning, governance, conference planning and financial management through the various projects she manages.

Following completion of the CAE program in 2015, Christina has taken a special interest in young professional (YP) growth, development and engagement for the many clients she supports. She has been the staff liaison for the CSAE Ottawa-Gatineau Chapter YP group for the last 3 years. In this role, she supports a Committee of future leaders to realize their vision of program development and delivery for young professionals created by young professionals.

Lyn McDonell

BOARD CLINIC: Help for Troubled Boards
Friday, October 28, 2016
Sponsored by: CSAE Trillium Chapter

Lyn McDonell is a governance, strategy and organizational effectiveness consultant. She is a Certified Association Executive (CAE), a Chartered Director (C. Dir) and a Certified Management Consultant (CMC). She is President of The Accountability Group, Inc. based in Toronto, Ontario.

Lyn’s passionate purpose is helping leaders deliver on their missions. She does this through facilitating strategic planning, determining organizational accountabilities and scorecards, and helping align goals, roles, people and resources.

Lyn has deep hands-on leadership experience gained from senior positions in provincial and national Canadian not-for-profit organizations as Executive Director, COO and CEO. As COO of the Canadian Diabetes Association (CDA), Lyn helped a board task force lead governance change. That initiative later earned the CDA the Conference Board of Canada/Spencer Stuart 2005 National Award for Not-for-Profit Governance. As CEO of the Canadian Breast Cancer Foundation, Lyn gained experience in a dynamic multi-level organization that joined grassroots motivation and governance, corporate sponsorship support, and caring Canadians.

Lyn earned her Masters of Arts (MA) in organizational development focusing on the life cycle of organizations. She has specialized training in strategy development gained from the Advanced Strategy Executive Program of the Richard Ivey School of Business (University of Western Ontario) and the USA-based Balanced Scorecard Collaborative/The Palladium Group. She knows how to develop and map sound strategy using the Balanced Scorecard method.

Lyn has developed a special interest and expertise in quality oversight. She is able to bring this important aspect of accountability to boards seeking to assure themselves of optimal organizational performance and impact. Approaches and techniques learned from the Institute of Healthcare Improvement in the US can be applied across every sector to improve results and assure performance.

In governance, Lyn earned her professional designation (Chartered Director - C.Dir.) from The Directors College, accredited by McMaster University. Lyn is a member of Institute of Corporate Directors in Canada.

Lyn is on the board of Canada's largest urban community hospital, The Scarborough Hospital, on its governance committee. She was long-time Chair of its Performance Monitoring and Stewardship Committee overseeing quality and safety. She chairs the Not-for-Profit Organizations Committee of Chartered Professional Accountants of Canada, contributing advice regarding its publications on governance. This committee produces guidance for directors including the popular 20 Questions Directors of NFPs should Ask series. 

Lyndsey McIntyre 

The Power of Simplicity
Thursday, October 27, 2016
Sponsored by: Caesars Windsor

With 15 years of experience in public practice, Lyndsey provides assurance services to our clients in the not-for-profit sector. Lyndsey is involved with many business advisory engagements; working independently, or with a partner, she offers clients strategic business advice. Lyndsey is an active member of our Southern Ontario not-for-profit sector group, with a focus on member-based organizations including associations and private clubs. Lyndsey has also played a fundamental role in developing and instructing various audit and technical training courses. Areas of expertise include audit and financial reporting, financial statement reviews, governance and corporate reporting and internal control and risk management. 

Lorraine McKay

Moving to a Competency-based Board
Wednesday, October 26, 2016
Sponsored by: Tourism Winnipeg

Lorraine has over 30 years’ experience as a human resources professional and is particularly well known for her expertise and extensive experience in developing competency-based human resource management programs and tools used in recruitment, assessment and human resource planning and development. She has pioneered the field of competency-based management and is recognized internationally in this field. Over the last 22 years, she has built HRSG’s competency-based management methodology and tools that has resulted in: a methodology and approach to developing competencies and profiles in companies of all sizes; HRSG’s extensive competency library; interview question bank; series of learning tips for developing competencies; HRSG’s Competency-based Management certification program delivered in numerous countries around the world. Ms. McKay has worked with hundreds of clients on strategic talent management projects, specializing in recruitment and selection, career development and human resource planning. She worked as a Psychologist with the prestigious Career Assignment Program, a program responsible for grooming thousands of public servants in Canada. Lorraine holds a Masters of Arts in Psychology, is a certified Psychologist in Quebec, and a Certified Human Resource Professional (SHRM equivalent) since 1989. 

Dave Neely 

Influencing Behaviour and Engagement in Our Members
Wednesday, October 26, 2016
Sponsored by: Niagara Falls Tourism

Dave Neely specializes in providing tailored in-house processes for his customers.  He attended Royal Military College, has a degree in Psychology from Queen’s University and is a Certified Professional Behavioural Analyst, a Certified Professional Values Analyst and a Certified Attribute Index Analyst.

He spent 18 years with IBM Canada in the Customer Service and Education divisions where he won four Service Awards for excellent customer service.  He decided to pursue his vision of becoming a speaker/trainer and started his own business in l987.

Dave has a unique ability to combine his academic and work experience with a pragmatic approach.  He has worked with both large and small clients and has delivered tailored presentations to a wide variety of clients in both the public and private sectors.  His passion, energy and boundless enthusiasm make Dave a popular facilitator.  A recent client commented that “Dave’s energy fills the room!”

Mitchell Osak 

The Power of Simplicity 
Thursday, October 27, 2016
Sponsored by: Caesars Windsor


Mitchell is the Managing Director and Head of Grant Thornton's Strategic Advisory Services practice in Canada. He has over 25 years of senior consulting and operating experience in a variety of organizations under diverse operating and market conditions. Mitchell is considered a North American thought leader in the areas of strategy development, organizational design, digital transformation and performance improvement. He is regularly asked to speak on topical subjects such as leveraging new technologies and business models, disruptive innovation and organizational transformation.

Mitchell has deep experience across multiple sectors and geographies with Fortune 500 clients such as: Procter & Gamble, Rogers Wireless, TD, IBM, CIBC Mellon, HP, AOL and American Express. He has worked with a variety of public sector organizations such as the University of Toronto, Hospital for Sick Children, and Upper Canada College improve organizational performance, exploit emerging technologies and business models and reduce operating cost.

Mitchell teaches strategy development and change management at the prestigious Schulich School of Business (York University), and pens a regular column in the Financial Post, Canada's preeminent business newspaper.

Donna Papacosta 

Podcasting for Associations
Wednesday, October 26, 2016
Sponsored by: Tourism London

Donna Papacosta, principal of Toronto-based Trafalgar Communications, is a writer, speaker, podcaster and consultant, helping clients communicate better with employees, customers and prospects. She’s also a highly rated workshop leader and educator.

In 2005 Donna started producing the Trafcom News Podcast, one of the first business podcasts in Canada. Since then she has expanded her expertise in both social media and multimedia, and helps people integrate these tools into their communications. As a consultant and international speaker, Donna emphasizes the importance of storytelling, content marketing and relationship building. She is author of The Podcast Scripting Book and co-author of The Business of Podcasting.

In addition to leading workshops on social media and communications topics, Donna teaches Digital Communications Strategy/Social Media at the University of Toronto School of Continuing Studies.

She is an active member of the International Association of Business Communicators (IABC) and is past chair of the IABC/Toronto chapter’s Professional Independent Communicators group. A dual U.S.-Canadian citizen, Donna holds a Masters degree in Public Administration from New York University and a Certificate in Magazine Journalism from Ryerson University.

Pam Paquet 

Communication Faux Pas that Kill Efficiency
Friday, October 28, 2016
Sponsored by: CSAE Trillium Chapter

Pam Paquet is a performance management specialist.  Her psychological expertise helps workplaces and people “stop doing what does not work”. She is referred to as the “Dr. Phil of the Workplace” because she understands people and how to modify behaviours.

Pam focuses on communication, accountability and behaviours.  As an organizational therapist she has great insight into the “people side of business” and creates strategies for change. Pam specializes in topics such as conflict, assertiveness, change management.

Pam’s credentials include an MEd and BA in Psychology with a specialization in mediation. She is a master level facilitator registered as a Canadian Speaking Professional. Pam is certified with the Canadian Counselling Association and provides psychological services in a successful private practice.

Sue Pine

Best Practices in Managing and Association Management Company
Thursday, October 27, 2016
Sponsored by: Travel Alberta

Sue Pine, CAE - VP of Professional Development at AH, Executive Director of NAPO (National Association of Professional Organizers). She worked for over 35 years in the "association management" world. Sue has been with AH since 2012. Sue is a frequent speaker at ASAE, AMC Institute, and a variety of ASAE State Society meetings. Sue is an ASAE trained facilitator of the ASAE Certificate in Association Management. She is a subject matter expert on Environmental Scanning, Trends Monitoring, AMC Accreditation, Volunteer Management, and Board Development topics. Sue has received the 2009 AMC Institute Lifetime Achievement Award, the 2008 Leadership Award from the ASAE-AMC Section Council, and the 2015 MASAE Distinguished Service Award.

In addition to her association career, in 2008 Sue decided to pursue her love for her city/hometown in a part-time sales role for the Philadelphia Convention and Visitors Bureau (PCVB). In a national role focused on Associations, Sue serves as an ambassador for Philadelphia to the AMC Community, specifically marketing all of the benefits of hosting meetings in Philadelphia to those in the Association Management community. 

Tim Plumptre 

Social Enterprise:  A Solution to Your Association’s Financial Pressures or Not?
Wednesday, October 26 2016
Sponsored by: Niagara Falls Tourism

Tim is the President of the consulting firm Tim Plumptre & Associates Inc., the Chair of an Association board and also of the Sylva Gelber Music Foundation, which provides grants to young musicians embarking on a professional career.

He has served as CEO of two nonprofit organizations and is the founder of the Institute On Governance where he led the development of research, training programs and policy initiatives regarding sound governance in Canada and in over 30 countries abroad. An experienced public speaker and facilitator, he is the author of a best-selling book on public management.

At the invitation of the CSAE, he is at present researching and writing a book on the future of governance in the nonprofit sector. His current consulting work supports associations and other nonprofits in the following areas:

· Making the transition to a strategy-led organization
· Assisting leaders with difficult issues in the areas of strategy, direction or human resource management
· Coaching support to:

  • CEOs/EDs,
  • Board chairs, or
  • Boards of Directors, to enhance organizational performance and strengthen board-staff collaboration

· Governance evaluations
· Development of financial plans to improve organizational revenues
· Clarifying board and staff roles; development of sound governance policies.

Earlier in his career, he was a journalist with the Globe and Mail, a Foreign Service officer, an assistant to a federal cabinet minister and a partner with the international consulting firm, William M. Mercer Ltd. While at Mercer and subsequently he built a practice at the top levels of government departments, crown corporations and public purpose organizations in a wide range of fields including health, culture, community development, law, social services, child welfare, tourism, recreation, Aboriginal affairs and economic growth.

As a volunteer, he has chaired the boards of the Children’s Aid Society and the Community Care Access Centre of Ottawa Carleton, as well as the palliative care Hospice at Maycourt in Ottawa. He has served on a number of other non-profit boards in the National Capital region.

He is a Visiting Scholar at Massey College, University of Toronto and a former adjunct professor in the School of Graduate Studies at Carleton University and at Ottawa University. He has also been a member of the faculty of the Algonquin College Business School. He holds an Honours B.A. from the University of Toronto, a Master’s degree from the London School of Economics and a Certificate in Management Studies from Oxford University.

Lori Prospero 

Enterprise Risk Management - Making it Manageable
Wednesday, October 26 2016
Sponsored by: Caesars Windsor


Lori Prospero, CAE has been working in associations for over 20 years. As Executive Director for Owl Child Care Services of Ontario, Lori has shared her passion for governance and has worked in partnership with her board of directors to showcase Owl as a governance leader within the child care industry and among other associations. Lori is also serving as a director on the CSAE National Board of Directors. Lori's governance-specific areas of interest include: Enterprise Risk Management, Board Recruitment & On-boarding, and Board Oversight.


Erin Roberts

How to Inform Your Board in 5 Minutes or Less: Effective Management Reporting for Smart People Who Hate Numbers

Thursday, October 27, 2016
Sponsored by: Travel Alberta

Erin Roberts is a Partner at Zzeem. A management consultant and expert in business process re-engineering, Erin enjoys working alongside not-for-profit executives as they lead their organizations to new levels of success.

An accomplished speaker and facilitator, Erin is an expert in the business of not-for-profits. In over a decade of working with membership organizations, Erin has observed that the not-for-profit organization is a business and must be operated as a revenue-positive entity to be sustainable.

Erin speaks to association executives and decision-makers on a variety of topics specifically related to their business.

  • Sustainability
  • Non-Dues Revenue
  • Member Value and Engagement
  • Board Performance
  • The High Performance Membership Organization

With a knack for reducing complexity, particularly in operations, Erin is an expert in the business of not-for-profits. Prior to founding Zzeem, Erin originated debt transactions in the securities industry for large corporate and government clients. A Chartered Financial Analyst, Erin also holds a Master’s degree in Econometrics and a Bachelor’s degree in Economics.

Stéphane Simard

ENGAGE!

Wednesday, October 26, 2016
Sponsored by: Tourism Winnipeg

Stephane Simard B.A., B.A.A., CSP is an international speaker and author of four books including the best-seller Generation Y, finalist of the iGenie 2008 prize and the 2008 Business Book prize. For over seven years, he has helped more than 15,000 managers to cope with new trends in human capital management through keynotes and workshops.

Speaker selection is one of the most important elements in a successful event. Selecting the right speaker for your meeting can be a daunting task, as speakers are available in every fee range and specialty topic. This is why you should hire a Certified Speaking Professional (CSP), the speaking industry’s international measure of professional platform skill.

A CSP brings a proven track record of continuing speaking experience and expertise. Fewer than ten percent of the 4,800 speakers who belong to the Global Speakers Federation hold this professional designation.

Graduated both in Business Administration and in Education, Stephane worked for more than 10 years in small and large manufacturing and service corporations as a manager.

Stephane Simard is a regular columnist in business publications and TV shows as Canal Argent. Since the release of his first book, Stephane was interviewed in more than fifty television and radio shows and has been featured in over twenty-five newspapers and magazines, including Radio-Canada, TVA, V, Rouge FM, Les Affaires and La Presse.

As a professional speaker, Mr. Simard gives about fifty keynotes and workshops annually in various major corporate events across Canada, France and Belgium to help managers mobilize their employees and reduce their turn-over rate.

Jennifer Spear
Lead Unscripted

Wednesday, October 26, 2016
Sponsored by: Caesars Windsor

Jennifer is a recovering corporate executive who now helps organizations Work & Lead UnScripted. Prior to starting Clean Slate, Jennifer was VP of both HR and Marketing for a national retailer and understands both employee and member engagement. As a graduate of both Ivey’s Executive MBA program and Second City, Jennifer operates where the business and creative worlds collide. She has worked with diverse groups including the Canadian Red Cross, OREA, and NASA. Jennifer is the Author of the upcoming book “Un-Scripted”.

Jennifer is a regular speaker at Conferences and Events including Keynotes and Workshops, she is a certified Facilitator in Creative Problem Solving and is a Professional Innovation Advisor. 

Rachel Stephan 
Engagement 365 – The Event Marketing Ecosystem
Thursday, October 27, 2016
Sponsored by: Travel Alberta

Rachel Stephan, president of sensov/ event marketing, a boutique-agency specializing in event marketing, channels nearly 20 years of creative advertising experience, social media, web and mobile technology to create, brand and promote engaging, successful event marketing campaigns for national and international conferences.


Rachel has positioned herself as a leading voice in the fields of event marketing and technology. She is a prominent speaker in marketing and event circles, including engagements with Marketing Professionals International (MPI), the Professional Convention Management Association (PCMA) and at the 2013 Canadian Institute of Mining (CIM) Convention. Rachel is fluent in three languages and holds a Master’s degree in Advertising and Graphic Arts.


Mary Van Buren 

From Data to Insight:  Case Study in Creating Member Value
Thursday, October 27 2016

Sponsored by: Caesars Windsor

Mary Van Buren, MBA, CAE, is Vice President of Marketing and Technology, Canadian Real Estate Association. She  leads a team of marketing, product management, IT, and customer service staff who deliver leading technology services – REALTOR.ca, WEBForms®, to name a few – to REALTORS®, Boards and Associations, and consumers. Prior to joining CREA, Mary held various executive roles at leading Canadian financial and health services companies. In her spare time, she is a Member of the Board of Directors, CSAE; the CanWIT Advisory Council and volunteers at Alpine ski racing events at all levels.

Dr. David Weiss 

Governing Innovation
Wednesday, October 26 2016
Sponsored by: Tourism London

Dr. David Weiss is a sought-after motivational speaker and has conducted executive sessions in Canada, USA, England, Hungary, Switzerland, China, Malaysia, Russia, Israel, Uganda, South Africa, and Chile on the ideas in his books. He has delivered over 200 conference presentations and he has written over 45 journal and trade articles. David has authored or co-authored six business books: Leadership-Driven HR (Jossey-Bass, 2013), Innovative Intelligence (Wiley, 2011, also available in Chinese), Leadership Solutions (Jossey-Bass, 2007), The Leadership Gap (Wiley, 2005, also available in Korean), High Performance HR (Wiley, 1999), and Beyond the Walls of Conflict (McGraw Hill, 1996, also available in French). His co-authored book, Innovative Intelligence, was a “top 5 business book for 2011” reported by CBC News (February 17, 2012) and his most recent book Leadership-Driven HR was listed by the Report on Business as the #1 business book seller on April 9, 2013. Follow David on Twitter @DrDavidWeiss and read more than 20 of David’s published articles in English and French at www.weissinternational.ca.

Huw Williams

What to do When The Marketplace and Fifth Estate Call:  Dealing with media
Wednesday, October 26, 2016
Sponsored by: Tourism London

Huw Williams, President of Impact Public Affairs, is a nationally recognized expert on media relations for associations.  For over two decades, Williams has worked extensively with Canada’s corporate, non-profit and public sector leadership on award-winning communications initiatives. 

He has provided media advice to former Prime Ministers, Senior Cabinet Ministers, federal political party leaders and some of Canada’s leading CEOs. Williams also has extensive in-the-trenches experience as a corporate spokesperson, appearing on news and public affairs shows on all major Canadian networks.

Williams is a recipient of CSAE’s Griner Award for business excellence in the association sector.  His other recent accolades include being named worldwide Public Affairs Professional of the Year finalist by PRNews Magazine, and having his name engraved on the “Wall of Inspiration” located in Ottawa City Hall.   

 

Julie Wilson 

Enterprise Risk Management - Making it Manageable
Wednesday, October 26, 2016
Sponsored by: Caesars Windsor

Julie Wilson has worked in quality improvement and risk management in a health care environment for the last 10 years. She is skilled at data analysis and has taken a number of legal courses in risk management. Julie was instrumental in developing a corporate risk framework for St. Joseph's Health Centre in Guelph. Julie also serves as a volunteer board member for Guelph Independent Living and is on the Governance committee for Owl Child Care Services of Ontario.


Greg Witz

Coaching for Performance Excellence
Wednesday, October 26, 2016
Sponsored by: Tourism London

Greg Witz is President and CEO of Witz Education a training company committed to the ongoing development and training of today's emerging leaders and author of LEAD, FOLLOW OR GET OUT OF THE WAY: The Ultimate Guide to Leadership in the New World of Business, Greg brings the understanding that the business world has changed forever and ever-evolving. A new generation is stepping in to take the reins, company cultures are shifting and customer service demands are no longer the same.

Through courses, workshops, keynotes and coaching, Greg helps organizations, entrepreneurs, leaders, senior executives, and teams of all levels understand the trends affecting their performance, harness the power of this shift and to emerge on top of the pack in a competitive global business environment.

Because his message transcends all industries and all levels of team members from the top down, Greg has single-handedly impacted organization’s cultures, raised staff retention, reengaged team members and increased bottom line profitability. His rich understanding of organizational and human development coupled with his own corporate experience in sales and marketing, facilitation and executive coaching allow Greg to effectively and energetically design and deliver programs that have transformed the careers and lives of thousands of course attendees.

His teachings have most recently affected change at White House,(Executive Office of the President), Canadian Olympic athletes, Tate and Lyle, BMO, Sirius XM, Weyerhaeuser Company, Smith & Andersen Consulting Engineering, Ontario Teachers’ Pension Plan, Mosaic Sales Solutions, and York University - Schulich School of Business.


Courses & Events