Conference Schedule


Welcome to the at-a-glance schedule for this year's conference. Choose a conference day to see a snapshot of the day's activities.




Locations Legend

Westin Harbour Castle (WH)

Allstream Centre (AC)

Enercare Centre (EC)


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Tuesday, October 25, 2016

08:30-16:00
WH
Pier 4

Governance Forum

Presenters: Bradley Chisholm and Liz Watson, WATSON Advisors
Separate Registration Required

13:30-19:00
WH
Harbour Salon B

Conference Registration Open

13:30-19:00
WH
Harbour Salon B

The Attendee Hangout

Sponsored By: DE Systems


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Wednesday, October 26, 2016

07:00-17:00
WH
Harbour Salon B

Conference Registration

07:00-17:00
WH
Harbour Salon B

The Attendee Hangout

Sponsored By: DE Systems

07:15-08:00
WH
Harbour Salon B

Welcome Continental Breakfast

Sponsored By: Niagara Falls Tourism

08:00-09:30
WH

Education Sessions

Note: All Sessions are open to all Conference attendees

08:00-09:30
WH
Pier 2-3

Influencing Behaviour and Engagement in our Members

Presenter: Dave Neely, D.K. Neely and Associates

Sponsored By: Niagara Falls Tourism

08:00-09:30
WH
Pier 4

The Strategically Skilled Association

Presenter: Meredith Low, Meredith Low Consulting

Sponsored By: Niagara Falls Tourism

08:00-09:30
WH
Pier 5

Critical Conflict Resolution Skills for Association Executives

Presenter: Michael Erdle, Practical Resolutions Inc.

Sponsored By: Niagara Falls Tourism

08:00-09:30
WH
Pier 7-8

Social Enterprise: A Solution to Your Association's Financial Pressures or Not?

Presenter: Tim Plumptre, Tim Plumptre and Associates

Sponsored By: Niagara Falls Tourism

08:00-09:30
WH
Harbour Salon C

Remote Decision Making

Presenter: Doug Devitre, Doug Devitre International

Sponsored By:
Niagara Falls Tourism

This session will be live streamed compliments of Webcast Guru

08:00-09:30
WH
Harbour Salon A

The Board's Role in Nurturing Thrivable Growth

Presenter: Jeff De Cagna, Principled Innovation LLC

Sponsored By: Caesars Windsor

09:30-10:00
WH
Harbour Salon B

Refreshment Break

Sponsored By: MediaEdge

10:00-11:30
WH

Education Sessions

10:00-11:30
WH
Pier 2-3

Coaching for Performance Excellence

Presenter: Greg Witz, Witz Education

Sponsored By: Tourism London

10:00-11:30
WH
Pier 4

10:00-11:30
WH
Pier 5

Governing Innovation

Presenter: Dr. David Weiss, Weiss International

Sponsored By: Tourism London

10:00-11:30
WH
Pier 7-8

The Many Facets of Communication to Avoid Conflict with Your Volunteers

Presenter: Lori Gotlieb, Lori Gotlieb Consulting

Sponsored By: Tourism London

10:00-11:30
WH
Harbour Salon C

Podcasting for Associations

Presenter: Donna Papacosta, Trafalgar Commications

Sponsored By: PCMA

This session will be live streamed compliments of Webcast Guru

10:00-11:30
WH
Harbour Salon A

Enterprise Risk Management - Making it Manageable

Presenter: Lori Prospero, Owl Child Care Services of Ontario and Julie Wilson, St. Joseph's Health Centre Guelph

Sponsored By: Caesars Windsor

11:30-14:00
WH
Metro Centre-East

Kick Off Luncheon and Annual General Meeting

Sponsored By: StayInMedicineHat.com

14:00-15:30
WH

Education Sessions

14:00-15:30
WH
Pier 4

Moving to a Competency-Based Board

Presenter: Lorraine McKay, HRSG Human Resources and Cheryl Farrow, CAE, Supply Chain Management Association

Sponsored By: Tourism Winnipeg

14:00-15:30
WH
Pier 2-3

Engage!

Presenter: Stéphane Simard, CSP

Sponsored By: Tourism Winnipeg

14:00-15:30
WH
Pier 5

Stuff Happens but You Can Sleep Easy by Making Your Organization's Reputation Resilient

Presenter: Jacqui d'Eon, JAd'E Communications Ltd.
HANDOUT

Sponsored By: Tourism Winnipeg

14:00-15:30
WH
Pier 7-8

CAE Case Studies

Moderator: Danielle Lamothe
Panelists: Cathy Maxwell, CAE, Lethbridge and District Association of REALTORS, Kathleen Cameron, CAE, Ottawa Safety Council, Stephen Gard, CAE, South Essex Community Council

Sponsored By: Tourism Winnipeg

14:00-15:30
WH
Harbour Salon C

Sponsorship 101 (a.k.a., How to Launch a Successful Sponsorship Program from Scratch)

Presenter: Marion Grobb Finkelstein, MarionSpeaks
HANDOUT

Sponsored By: Tourism Winnipeg

This session will be live streamed compliments of Webcast Guru

14:00-15:30
WH
Harbour Salon A

Lead Unscripted

Presenter: Jennifer Spear, Clean Slate Strategies
HANDOUT

Sponsored By: Caesar Windsor

15:30-15:45
WH
Metro Ballroom Foyer

Refreshment Break

15:45-17:30
WH
Metro BC

Opening Ceremonies & Keynote Address

Leading with Grit, Passion and People

Presenter: Michael Hyatt

Sponsored By: Speaker's Spotlight

17:30-19:00
WH
Metro Ballroom West

"Crafted at Westin" Welcome Reception

Sponsored By: Westin Harbour Castle


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Thursday, October 27, 2016
F10 (Young Professionals) Day
Meeting Management Day

06:30-07:45
WH
Harbour Salon A

Sunrise Session on Association Growth

Presenter: Jeff De Cagna, Principled Innovation LLC

Sponsored By: Caesars Windsor

07:00-17:00
AC
Main Foyer

Conference Registration

07:00-17:00
AC
Main Foyer

The Attendee Hangout

Sponsored By: DE Systems

07:30-10:30

Shuttle Service

Continuous shuttle service between the Westin Harbour Castle and the Allstream Centre

Sponsored By: Luxury Motor Coach

08:00-10:00
AC
Ballroom B

Showcase Breakfast

Sponsored By: Hilton Worldwide


Keynote Address

The Emotionally Intelligent Leader

Presenter: Jennifer Moss

Sponsored By: National Speakers Bureau

09:30-13:30
Hall C Foyer

Conference Registration

10:00-14:00
EC
Hall C

CSAE National Showcase

10:30 -- Selecting Your Event Technology: The Key to Attendee Engagement

Presenter: Amanda Toms, EventMobi


11:15 -- FEEDBACK FIX™

Presenter: Marion Grobb Finkelstein, MarionSpeaks


12:00 Digital Hotseat Randall Craig, 108 IdeaSpace

12:45 -- Getting the Media to Pay Attention to Your Association

Warren Weeks, Eleven Strategic Communications Inc.


13:15 -- Are You Competent at What You Do?

Danielle Lamothe, CSAE


BIDDIT GAME

Sponsored By: Plan Ahead Events

Watch for information on The BIDDIT GAME, powered by Plan Ahead Events. This game provides the platform and incentive for attendees to visit booths and engage in meaningful conversation with exhibitors to earn BIDDIT BUCKS. Attendees then use their earned BUCKS to bid on gifts donated by exhibitors. Full details will be available shortly.

14:30-16:00
AC

Education Sessions

14:15-15:45
AC
206C

Engagement 365 - The Event Marketing Ecosystem

Presenter: Rachel Stephan, sensov / event marketing

Sponsored By: PCMA

14:15-15:45
AC
206D

Millennials in the Mist

Presenter: Christina Mash, Association Management, Consulting and Evaluation Services and John Devitt, Kelowna International Airport.

Sponsored By: Travel Alberta

14:15-15:45
AC
200AB

Strategic Relationship Skills: Creating Connections is Essential in Today's Environment

Presenter: Maureen Gillis

Sponsored By: Travel Alberta

This session will be live streamed compliments of Webcast Guru.

14:15-15:45
AC
206B

Best Practices for Managing an Association Management Company

Presenter: Sue Pine, CAE, AH

Sponsored By: Travel Alberta

14:15-15:45
AC
206A

From Data to Insight: Case Study in Creating Member Value

Presenter: Mary Van Buren, the Canadian Real Estate Association

Sponsored By: Caesars Windsor

15:00 to 18:00

Shuttle Service

Continuous shuttle service between the Westin Harbour Castle and the Allstream Centre

Sponsored By: Luxury Motor Coach

16:00-17:30
AC
206D

Young Professional Networking and Speed Mentoring Session

Facilitators: Christina Mash, Ottawa Gatineau Chapter; Rebecca Harris, Trillium Chapter; Sophia Mafaje, CSAE National Office

Sponsored By: Travel Alberta

16:00-17:30
AC
206A

The Power of Simplicity

Presenter: Lyndsey McIntyre and Mitchell Osak, Grant Thornton LLP.

Sponsored By: Caesars Windsor

16:00-17:30
AC
206C

Five Trends Shaping the Future of Meetings & What That Means For You

Presenter: Michelle Crowley, D.K. Neely and Associates

Sponsored By: PCMA

18:30-19:15
Reception


19:30-21:00
Dinner


21:00-22:30
After Lounge

The Carlu

Gala Reception & Dinner

In Full Swing

One Night Only! October 27, 2016

Hey guys and dolls, we’re heading back to the 1930s! Tourism Toronto invites you to a night of big band tunes, old-school cocktails, and a delicious dinner. Join us at the stunning Carlu, a historic Toronto venue, with art deco detailing and old-school grandeur that’ll transport you back in time. Strap on your Oxfords and swing on by!

Shuttle buses will be provided between the Westin Harbour Castle and the Carlu starting at 18:00.

Hosted By: Business Events Toronto

Toronto Costume Rentals

Theatrix Costume House

Costume Rentals

Malabar Limited


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Friday, October 28, 2016

07:00-14:00
WH
Harbour Salon B

Conference Registration

07:00-14:00
WH
Harbour Salon B

The Attendee Hangout

Sponsored By: DE Systems

08:00-09:00
WH
Harbour Salon B

Wake Me Up Breakfast and New Member Meeting and Greet Open to New Member Program Participants

Sponsored By: CSAE Trillium Chapter

09:00-10:30
WH

Education Sessions

09:00-10:30
WH
Pier 2-3

Board Clinic: Help for Troubled Boards

Presenter: Lyn McDonell, The Accountability Group Inc.
HANDOUT

Sponsored By: CSAE Trillium Chapter

09:00-10:30
WH
Pier 4

Smart Bites: Idea Exchange

Various topic discussions, presentations and demonstrations

Sponsored By: CSAE Trillium Chapter

09:00-10:30
WH
Pier 5

Trials and Tribulations of Communicating Value in Associations

Presenter: Paul Lansbergen, Forest Products Association of Canada

Sponsored By: CSAE Trillium Chapter

09:00-10:30
WH
Pier 7-8

Myth Busting in Employment Law

Presenter: Raquel Chisholm, Emond Harden, LLP

Sponsored By: CSAE Trillium Chapter

09:00-10:30
WH
Harbour Salon C

Communication Faux Pas that Kill Efficiency

Presenter: Pam Paquet, Pam Paquet and Asociates

Sponsored By: CSAE Trillium Chapter

This session will be live streamed compliments of Webcast Guru

09:00-10:30
WH
Harbour Salon A

The Six Core Imperatives of Business Model Innovation

Presenter: Jeff De Cagna, Principled Innovation LLC

Sponsored By: Caesars Windsor

10:30-11:00
WH
Harbour Ballroom Salon B

Refreshment Break

Sponsored By: Québec City Business Destination

11:00-12:00
WH
Metro Centre-East

The Final Act: Closing Plenary Session

12:00-14:00
WH
Metro Centre-East

(11:00-12:00) The Final Act: Closing Plenary

Host and Emcee: Paul Huschilt, CPS, HoF

Supported By: The Canadian Speaking Hall of Fame

Sponsored By: Niagara Falls Tourism and Scotiabank Convention Centre


Destination St. John's Closing Luncheon

Sponsored By: Destination St. John's


The Ultimate Ending/Paul’s World Famous Conference Ending Summary

Created specifically for CSAE, Paul Huschilt gathers material as the program unfolds.

Supported By: The Canadian Speaking Hall of Fame

Sponsored By: Niagara Falls Tourism and Scotiabank Convention Centre


Creating Community

Presenter: Choir! Choir! Choir!

Sponsored By: The Lavin Agency

Courses & Events