Conference Schedule

Welcome to the at-a-glance schedule for this year's conference. Choose a conference day to see a snapshot of the day's activities:


    The CSAE Growth Conference Experience
    Sponsored by: CSAE Trillium Chapter

    Growth is an essential part of building an association that can thrive in the years ahead. It is also incredibly difficult to achieve in a dynamic and challenging operating environment. To help you and your colleagues from across the country overcome this challenge, you are invited to join us for the Growth Conference Experience during CSAE 2015 in Calgary.

    We are organizing a group of professionals who work in growth-oriented associations to help us shape the CSAE 2015 Growth Conference Experience. Group participants will have exclusive access to enhanced learning opportunities and benefits before, during and after the event and will attend all Growth Conference Experience sessions unless otherwise indicated. If you're interested in being a part of this group, you first must register to attend the CSAE 2015 National Conference and complete a brief application. Please click here to complete the application.

    IMPORTANT NOTE:  Any attendee can attend a session classified as a “growth session” of course subject to availability, but they will not be included in the pre and post “Growth Conference Experience” offerings.   More information on the Growth Conference Experience will be available shortly.



    To download the Conference program PDF, click here.     

    Locations:

    All sessions are in the Calgary Telus Convention Centre (CTCC) unless otherwise specified. 

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    Tuesday, October 27, 2015

    12:00-17:00

    Macleod A 2/3

    Pre-Conference Value Added Event:
    The Intentional Board

    Presenters: Raewyn Brewer, LLB and Bradley Chisholm, WASTON ADVISORS INC.
    Separate Registration Required

    13:00-18:00  Shuttle bus runs from Hotel Arts to CTCC every 15-20 minutes 
    13:30-19:00
    Macleod Pre Function 

    Conference Registration Open

    13:30-19:00

    Macleod A 5

    The Attendee Hangout
    Sponsored by: DE Systems

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    Wednesday, October 28, 2015

    07:00-17:00
    Macleod Pre Function

    Conference Registration

    07:00-19:30  Shuttle bus runs between Hotel Arts and CTCC every 15-20 minutes
    07:00-17:00
    Macleod A 5
     

    The Attendee Hangout
    Sponsored by: DE Systems

    07:15-08:00 
    Macleod Pre Function

    Welcome Continental Breakfast
    Sponsored by: Niagara Falls Tourism 

    08:00--9:30

    Macleod A-4

    Growth Conference Experience  
    Sponsored by: CSAE Trillium Chapter
    Nurturing Your Association's Growth Orientation
    Presenter: Jeff De Cagna, Principled Innovation LLC

    08:00-11:30

    Room E 1

    Social Enterprise - Rethinking Your Organization Structure
    Presenters: Sophie Doukas and Dale Varney, Grant Thornton LLP, Robert Ramsay, Motorcycle and Moped Industry Council, Susan Manwaring, Miller Thompson, LLP, and Sheryl Ross, MBA, CPA, CMA, Restaurants Canada
    Sponsored by: Niagara Falls Tourism
    08:00-09:30
     
    Macleod A 1
    Forget Social Media: 20 Reasons Why You Shouldn't Invest a Penny In It
    Presenter: Randall Craig, 108 ideaspace inc. 
    Sponsored by: Niagara Falls Tourism
    This session will be live streamed
    08:00-11:30
     
    Room E 3 
    Succeeding at Succession
    Presenter: Alan Ward, The Portage Group 
    Sponsored by: Niagara Falls Tourism

    click here for handout
    08:00-09:30

    Room E 2
     
    Partners in Event Excellence: Exploring Opportunities for Strategic Cooperation in Optimizing the Meeting Experience
    Moderator: Rod Cameron, Convention Centres of Canada with Marcia Lyons, CTCC, Nina Kressler, Shaw Centre, John Hoyles, CAE, LLB, Canadian Bar Association and Michelle Gravelle, Canadian Medical Association
    Sponsored by: Niagara Falls Tourism
    08:30-09:30

    Macleod A 2/3
    What Can CASE Do For You? (An Introduction to the CASE Designation Program: For CSAE Business Members)
    Presenter: Sheila Mires, CAE, CMP, PCMA
    Powered by: PCMA 
    09:30-10:00
     

    Refreshment Break
    Sponsored by: MediaEdge 

    10:00-11:30 

    Macleod A-4
    Growth Conference Experience 
    Sponsored by: CSAE Trillium Chapter
    The Consumer Culture Invasion: The New Member Value Proposition?
    Presenter: Erin Roberts, Zzeem 
    10:00-11:30 

    Macleod A 1
    Professional Ethics: A Preventive Maintenance Approach
    Presenter: Christopher Bauer, Bauer Ethics Seminars
    This session will be live streamed

    click here for handout
    10:00-11:30

    Room E 2
    Embracing the CEO Evaluation
    Presenter: Bradley Chisholm, WATSON INC 
    10:00-11:30 

    Room E 4
    CAE Case Studies 
    Panellists: Christine Charnock, CAE, Canadian Rheumatology Association, Robert Dalton, CAE, Opticians Association of Canada and John Devitt, CAE
    10:00-11:30 
      
    Macleod A 2/3
    UnScripted Business: How Business Members Can Remain Relevant to Associations
    Presenter: Jennifer Spear, Clean Slate Strategies 

    11:30-13:45

    Kick Off Luncheon and Annual General Meeting
    Sponsored by: VisitLethbridge.com

    14:00-15:30

    Room E 1 
    E-Tools and Revenue Generation: Taking them from Cost Centres to Revenue
    Presenter: Marie-Louise Doyle, Myeventapps
    Sponsored by: Tourism Winnipeg 
    14:00-15:30

    Room E 3
    An Exploration of Members' Legal Rights
    Presenter: Victoria Prince, BLG
    Sponsored by: Tourism Winnipeg 

    click here for handout
    14:00-15:30
     
    Room E 2
    Crisis Management and Reputation Management
    Presenter: Greg Vanier, Global Public Affairs 
    Sponsored by: Tourism Winnipeg
    14:00-15:30
     
    Macleod A 1
    How to Get the Most Out of Your Volunteers
    Presenter: Michelle Cederberg
    Sponsored by: Tourism Winnipeg 
    This session will be live streamed
    14:00-15:30
     
    Macleod A 2/3
    Building Trust to Engage and Retain Members
    Presenter: Lea Brovedani, leabrovedani.com
    Sponsored by: Tourism Winnipeg 
    14:00-15:30

    Macleod A-4 
    Growth Conference Experience
    Sponsored by: CSAE Trillium Chapter
    Association Revenue Diversity - Practical Pathways
    Presenter: Jacqui Mendes, BC Non-Profit Housing Association 
    14:00-15:30

    Room E 4 
    AMC Forum Session
    Open to Association Management Company owners and their employees 

    15:45-17:30

    Opening Ceremonies &
    Keynote Address: Scott Stratten
    UnMarketing: Stop Marketing and Start Engaging

    Sponsored by: National Speakers Bureau

    17:30-19:00
    Glenbow Museum

    "Another Side of Calgary" Welcome Reception 
    Sponsored By: Meetings + Conventions Calgary, Glenbow Museum, Hotel Arts and Medicine Hat Accommodation Association

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    Thursday, October 29, 2015

    Young Professionals Day

    06:45-07:45

    Macleod A-4 
    Growth Conference Experience
    Sponsored by: CSAE Trillium Chapter
    Sunrise Session on Association Growth (Optional Session Participation)
    Presenter: Jeff De Cagna, Principled Innovation LLC 
    07:00-17:00

    Macleod A 5

    Conference Registration

    07:00-18:00  Shuttle bus runs between Hotel Arts and CTCC every 15-20 minutes 
    07:00-17:00

    The Attendee Hangout
    Sponsored by: DE Systems

    08:00-10:00

    Macleod BCD
     


    Showcase Breakfast
    Sponsored by: Hilton Worldwide

    Keynote Address: Kit Grant
    Still Flailing After All These Years?!
    ...Success Through Responsibility 


    Sponsored by: Tourism Saskatoon
    Brought to you by: The Canadian Speaking Hall of Fame

    10:00-14:00

    Exhibit Halls CDE 
    CSAE National Showcase

    Showcase Luncheon
    Sponsored by: Banff Lake Louise Tourism

    Get Smart Lounge
    Sponsored by: Tourism London
    Short informative sessions will be held at the Get Smart Lounge throughout the show

    10:15 - A Social Media Checklist for Your Event
    Katie Dolan, Ottawa Tourism
    Powered by: PCMA (Professional Convention Management Association)

    11:00 - Winging It is For the Birds! - CANCELLED
    Lorraine Behnan, ExpressionLab Communications Inc. 
    Sponsored by: Tourism London

    11:45 - Tips to Monetize Your Content Online
    Chris Mazzon and Gunter Gudlat, Multiview
    Sponsored by: Tourism London

    12:30 - Is Change in Your Future? Should it be?
    Bigg Hogg, Bill Hogg and Associates
    Sponsored by: Tourism London

    13:15 - Your Partnership with Destination Marketing Organizations (DMO) - Defined
    Lynne Gale, Tourism London
    Sponsored by: Tourism London
    14:15-15:45

    Macleod A-4
    Growth Conference Experience 
    Sponsored by: CSAE Trillium Chapter 
    Sticky Branding: First Choice Advantage
    Presenter: Jeremy Miller, Sticky Branding
    14:15-15:45
     
    Room E 1
    Bored of Conflict?
    Presenters: Marjorie Munroe and Michelle Phaneuf, Workplace Fairness Alberta
    Sponsored by: Tourism London 

    click here for handout
    14:15-15:45
     

    Room E 2 
    Finding the Missing Pieces to Your Volunteer Program
    Presenter: Lori Gotlieb, Lori Gotlieb Consulting 
    Sponsored by: Tourism London
    14:15-15:45
     
    Macleod A 2/3
    Communicate to Captivate - CANCELLED
    Presenter: Lorraine Behnan, ExpressionLab Communications Inc. 
    Sponsored by: Tourism London

    click here for handout
    14:14-15:45

    Macleod A 2/3 

    Delivering Killer Presentations to Your Team, Your Board, or Just About Anyone 

    Presenter: Randall Craig, 108 ideaspace

    14:15-15:45

    Room E 3
    Game-On: Increasing Engagement Using Gamification
    Presenter: Julie King, Biz-Zone
    Sponsored by: Tourism London 
    14:15-15:45 

    Macleod A 1
    Changing Your Meeting? Communication is Vital 
    Presenter: Kirsten Olean, American Society for Microbiology
    Powered by: PCMA
    T
    his session will be live streamed
    16:00-17:30

    Room E 1 
    Young Professional Networking Session
    Faciliator: Randall Craig
    16:00-17:30
     
     
    Macleod A-4
    Growth Conference Experience
    Sponsored by: CSAE Trillium Chapter
    The Role of Technology in Driving Association Growth
    Presenter: Jean-Francois Champagne, Automotive Industries Association 
    18:30 - Reception
    19:00 - Dinner

    Calgary Stampede Park
     
    A Night At The Stampede

    A memorable night of great food, outstanding entertainment, and yes, a rodeo!  Stampede Park, WestJet Airlines, and Meetings + Conventions Calgary are planning an event you won't soon forget! Western wear a must.

    Please note: Animals will be part of the show as well as some pyrotechnics

    Presented by: WestJet Airlines, Calgary Stampede and Meetings + Conventions Calgary
    21:00 - late  Shuttle buses will run from Stampede Park to Conference Hotels starting at 21:00 

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    Friday, October 30, 2015

    07:30-14:00
    Macleod Pre Function

    Conference Registration

    07:00-14:00
    Macleod A 5

    The Attendee Hangout
    Sponsored by: DE Systems

    08:00-14:30  Shuttle bus runs between Hotel Arts and CTCC every 15-20 minutes
    08:00-09:00
    Macleod Pre Function

    Wake Me Up Breakfast
    Sponsored by: Allstream Centre

    09:00-10:30

    Macleod A-4
    Growth Conference Experience 
    Sponsored by: CSAE Trillium Chapter
    Discovering Growth Opportunities through the Practice of Foresight
    Presenter: Jeff De Cagna, Principled Innovation LLC 
    09:00-10:30 

    Room E 2
    Amalgamation Anatomy
    Presenter: Dana Cooper, Orthotics Prosthetics Canada 
    09:00-10:30 

    Macleod A 2/3
    Avoid Social Media Overload for Association Executives
    Presenter: Corey Perlman, eBoot Camp Inc 
    09:00-10:30 


    CANCELLED Employers' of Choice DNA
    Presenter: Stephane Simard, CSP, HRspeaker.com 
    CANCELLED
    09:00-10:30

    Macleod A 1
    Fired Up and Focused: Stimulating Change for Passion, Productivity and Performance
    Presenter: Bill Hogg, Bill Hogg and Associates 
    This session will be live streamed
    10:30-11:00 

    Refreshment Break
    Sponsored by: Quebec City Business Destination 
    11:00-12:00
     

    The Final Act: Closing Plenary Session
    Emcee: Dave Hemstad
    Sponsored by: The Lavin Agency 

    12:00-14:00



    Meet Us in Toronto Closing Luncheon
    Sponsored by: Tourism Toronto

    Keynote Address: Bruce Kirkby
    Cleaning Your Cluttered Brain: A Field Guide to Productivity and Performance in a Hectic World
    Sponsored by: Speakers' Spotlight

    Courses & Events